Shipping policy
Shipping Locations
We ship to most locations. If your location is not listed please contact us for shipping options: empire@aom.games
Shipping Costs
Shipping costs for all orders are calculated at the checkout based on your location and the total weight of your order.
Shipping Times
All orders are processed daily from the UK, Monday to Friday, with an estimated dispatch within 24 hours of order placement.
After dispatch, the following transit times apply:
UK - Orders typically arrive within 2-3 working days
EU, Canada, USA - Orders typically arrive within 3-7 working days
Rest of World - 7-15 working days
Please note the delivery times are estimates only and will vary per courier. AOM Games cannot be held accountable for delays beyond our control. In the event that you believe your order has been lost, has arrived damaged, or you have other concerns please contact: empire@aom.games
Import Duty
Customers with orders shipping to the following locations will not have to pay any Import Duty:
* United States of America
* United Kingdom
* European Union
For all other locations, you may incur an Import Duty charge over which we have no control. Please check the import rules and regulations for your region before placing your order.